Introduction

Welcome to WhereFlight.com ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our flight tracking services, including real-time flight data, departure and arrival schedules, and upcoming flight information.

Information We Collect

Personal Information

When you use WhereFlight.com, we may collect:

• Flight search queries and tracking preferences
• Email addresses for flight delay notifications
• Location data to provide relevant departure and arrival schedules
• Device information for optimal flight tracking experience
• Chat conversations with our AI assistant Ava for service improvement

Flight Data

We collect and process real-time flight information including:

• Flight numbers, routes, and schedules
• Departure and arrival times and delays
• Gate and terminal information
• Flight status updates and summaries
• Upcoming flight notifications

Chat Data

When you interact with our AI assistant Ava, we may collect:

• Your questions and inquiries about flights
• Chat conversation history
• Feedback and interactions for improving our AI responses
• Usage patterns to enhance service quality

How We Use Your Information

We use the collected information to:

• Provide accurate real-time flight tracking services
• Send flight delay alerts and departure notifications
• Display relevant departure and arrival schedules
• Generate personalized flight summaries
• Improve our flight tracking algorithms and services
• Send upcoming flight reminders and updates
• Provide customer support for flight-related inquiries
• Enhance our AI assistant Ava's responses and service quality

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With airline partners to provide accurate flight data
• With service providers who assist in flight tracking operations
• When required by law or to protect our rights
• In case of emergency situations affecting flight safety

Data Security

We implement appropriate security measures to protect your personal information and flight data. This includes encryption, secure servers, and regular security audits to ensure the safety of your information while using our flight tracking services.

Your Rights

You have the right to:

• Access your personal information and flight tracking history
• Update or correct your flight preferences
• Opt-out of flight delay notifications
• Delete your account and associated flight data
• Request a copy of your flight tracking information

Cookies and Tracking

We use cookies and similar technologies to enhance your flight tracking experience, remember your preferences, and provide personalized departure and arrival schedules. You can control cookie settings through your browser preferences.

Third-Party Services

Our flight tracking services may integrate with third-party providers for real-time flight data, weather information, and airport schedules. These services have their own privacy policies, and we encourage you to review them.

Children's Privacy

WhereFlight.com is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our flight tracking services or legal requirements. We will notify you of any significant changes through our website or email notifications.

Contact Us

If you have any questions about this Privacy Policy or our flight tracking services, please contact us at: